Terms and Conditions

Ordering Information

Toll Free in the USA and Canada - (866) 517-3257
All other areas - 1 (215) 396-3803
Fax:  (215) 396-3841
E-Mail:  info@orthoessentials.net

Phones are available from 7:00am to 5:30pm Monday through Friday ET


Payments

Checks drawn on a US Bank in US funds

Mail to:  OrthoEssentials
               10 Lippincott Lane, Suite 6
               Mount Holly, NJ  08060

We also accept Visa, MasterCard, American Express, and Discover

Please contact us directly for wire transfer information


Pricing Policies

OrthoEssentials will make every effort to keep our pricing intact for the duration of our publications.  We do, however, reserve the right to change our pricing if circumstances so dictate.

If something is on special, you will be invoiced at the lowest price.

Prices are all in US Dollars unless otherwise noted.


Hassle Free Return Policy

Returned product must be in the original packaging and in resaleable condition.  Returns should be received within 60 days.  Accepted returns after 60 days will be issued credit on account only and may be subject to a restocking fee.  Please include a copy of your original invoice.

Pliers being returned should be sterilized prior to shipment, or credit will not be issued.

The following products are not eligible for return: 

  • Special order items
  • Custom Welds or any custom product
  • Expired Items
  • Hazardous chemicals
  • Close out or discontinued items
  • Materials requiring refrigeration
  • Adhesives


Shipping

All orders in the continental US are shipped via UPS or Federal Express.  Other carriers and expedited shipping are available upon request.

International orders may use a variety of carriers including but not limited to:  DHL, USPS, UPS and Federal Express.  Other carriers and expedited shipping are available upon request.


Additional Information

Due to ongoing product improvements, OrthoEssentials reserves the right to change pricing, discontinue products, or alter product design without advance notice.  We are not responsible for typographical or photographic errors, and we reserve the right to limite quantities.